The purchase of a ticket signifies that the ticket holder will comply with all the rules and regulations stated below. Failure to adhere to these will render the ticket holder unable to access the event or liable to be evicted from the event.
- Ticket holders under the age of 18 will not be permitted entry unless they have a valid under 18 family ticket and are accompanied by a parent or guardian with a valid Adult family ticket. We will be checking Id’s.
- This ticket is issued subject to the rules and regulations of the site owners, operators and management.
- It is a condition of the festival’s licence that every person entering the event site must have a valid ticket and proof of identification.
- Any changes required to tickets must be undertaken before attending the event, there is no facilities on site to alter tickets or bookings in any way.
- The promoter, Stendhal Festival Ltd, reserves the right to refuse entry of the ticket holder to the event site. Any person in breach of these agreements may be liable for prosecution.
- The promoter reserves the right to search any person, vehicle or personnel belongings entering the site and may refuse entry or evict from the site any person who refuses to be searched.
- Ticket Holders agree to maintain a due care for their safety, and the safety of those around them at all times, within the event site. Neither the promoter or its contractors will be held for any negligence on their part which causes them or others injury or harm. Admission to the site and event areas are at their own risk.
- This ticket is not transferable. No money will be refunded or tickets exchanged after purchase unless the event is cancelled minus the booking fees paid. In the event of cancellation, the promoter will refund the face value of the ticket to the original purchasers through the ticket agent. Once the event begins and the ticket holder has arrived onsite, there will be no refund in the very unlikely event of the event being cancelled.
- No duplicate tickets or wristbands will be issued in the event of loss.
- Patrons must have their wristband on their wrist to enable them to access areas within the festival site or return if on a Weekend pass with no camping. No replacement wristbands or pass outs will be granted in the event of damage/cutting of the wristband.
- The promoter and its agents will not be held liable for any loss or damage occurred to patrons’ property whilst within the event site areas including the car parking areas or others considered to be part of the event.
- Patrons must camp within the areas marked out for tents in each campsite. Should any tents be found to be pitched in any area outside of their prebooked plot or in any position which could compromise event safety, they may be moved, removed or destroyed without notice.
- Any attendee that has purchased a camping ticket will be required to follow all guidelines below.
- When arriving to the camping car park, attendees will be required to show a valid festival ticket to car park marshals.
- Attendees maybe required to stay in their car if the current queue at the box office exceeds the social distanced waiting area. Attendees will be informed by car park staff if this is the case.
- Before entering the box office queue, attendees are subject to a non contact temperature check. In cases were attendees are showing symptoms of covid-19, they will be referred to our medical team for a pre-quaratine check and their party will not be allowed entry to the site.
- Attendees will then be required to self scan their e-tickets before provision of wristbands.
- Attendees on entry to the site will be subject to a search from security personnel with full ppe following government guidance.
- Attendees will then be directed to their pre-booked plot.
- Each camping plot purchased will have a maximum capacity of 2 adults over the age of 21 from the same household.
- Campsite plots which will have 2 adults over 21, must arrive together. The only exceptions will be made for key workers. In these instances the member of your party must provide details of the original order booking ref and provide a valid form of photographic identification.
- No assistance can be provided by staff in setting up tents or of those not within your party.
- Attendees must take all belongings home after the event.
- Each campsite will measure 8m x 8m. The footprint of any tents brought into the campsite must not exceed 36m2 (6m x6m) to ensure that 2m social distancing is available around your plot boundary.
- Attendees will be required to bring their own toilet paper to the event, to ensure common transfer areas are minimised for the potential transfer of cover-19. A limited supply of toilet roll can be purchased on site.
- Socially distant queues will be enforced at hygiene and toilet areas, to enable the festival staff to clean each toilet after each use.
- Attendees will be required to use hand sanitiser units at different stations on entry to campsites, toilets and arenas.
- Attendees will be required to use disinfectant mats on entry to the site and main arenas.
- The use of face masks maybe required based on government guidelines at the time of the event.
- These guidelines are subject to change depending on the government health & safety guidelines at the time of the event. Attendees will be notified should changes be made.
- Attendees will be subject to a non contact temperature checks at entry to the campsite and main arena. Anyone showing symptoms of covid-19, will be immediately referred to our medical team for a pre-quaratine check and their party will not be allowed entry to the site.
- Social distancing marshals will enforce the following below (anyone in breach of these terms will be ejected from the festival)
- Attendees will be required to use pre-marked viewing spots at performance areas to enforce social distancing.
- One way systems for campsites, arena entry, performance areas, food vendors, toilets, bar, token exchanges and other amenities will be enforced.
- Any attendees that partake in actions that impede the enforcement of social distancing will be subject to ejection from the festival site.
- The promoter cannot be held liable for any changes to the line-up or format of the event in the event of unforeseen circumstances.
- The event is an outdoor event and ticket holders are advised to ensure they are prepared for the weather conditions and expect that ground conditions could be muddy or wet in areas, in the event of poor weather conditions in the run up to the event.
- Any ticket holder with medical conditions are strongly advised to declare these to Medical Staff at any First Aid point as soon as possible after arriving. This will assist in the best medical care being provided to them. Any needles or syringes must be declared to security at search where medical staff will establish if they are for a legitimate medical condition. Please bring any form of medical certificates etc. to help this process.
- In the event of a covid-19 related emergency at the event, details of attendees can be shared with the governments track and trace team if required.
- Except for registered Guide Dogs, no animals are permitted onto the site.
- Disabled Persons requiring assistance or access to viewing platform must let the Festival Office know asap after purchase of ticket.
- Any Blue Badge holders who wish to reserve a parking space must contact Stendhal before the event. Limited spaces are available and whilst we do our best to accommodate everyone, it cannot be guaranteed.
- Ticket Holders are not permitted to sell any form of goods or services within the festival without written consent, in the form of a licence to trade, from the promoter. Persons found to be in breach of this will be ejected and handed over to the Police and Trading Standards.
- Attendees will not be allowed to bring alcohol into the campsites or arena this year. An alcohol allowance of 8 drinks per adult per day will be enforced via a token system. More details can be found via this link. Anyone found drinking alcohol within the carparks will be ejected from site. These guidelines are subject to change depending on the government health & safety guidelines at the time of the event. Attendees will be notified should changes be made.
- No alcohol cans or plastic bottle lids may be brought into the arenas for health and safety issues.
- Water may be brought into the festival site but it must be in a sealed container.
- No glass bottles whatsoever are permitted onto site.
- The following prohibited items are not permitted onto the festival site:
Any offensive weapons
● Any blade (including pen knives)
● Any tools (bar rubber tent peg mallets)
● Glass objects (including drinks or perfume)
● Gas powered equipment
● Fireworks, Smoke Canisters or Pyrotechnics/flares
● Sound Equipment that may cause an annoyance
● Drone aerial photographic equipment or any unmanned aircraft
● Any item or object which is deemed to cause a potential health and safety risk
- Any illegal items (including drugs) being brought onto site will be seized by PSNI and the person whose possession it was in will be arrested and prosecuted.
- Gas powered BBQs are not permitted at this event.
- Open fires are not permitted anywhere within the festival site without the permission of the organisers. Anybody caught doing so may be ejected from the site without refund.
- For patrons with Campervans, we are not responsible for providing any fire safety equipment to individuals for individual Campervans. Please bring your own fire fighting equipment. Remember NO Gas canisters of any kind are allowed on site.
- Any ticket holder found to be undertaking in antisocial behaviour, including public disorder, drunkenness, crowd surfing, moshing may be ejected from the event without refund.
- Strobe Lighting and Special Effects will be in use at this festival. Anyone affected by this should contact the Festival Information Office when they arrive to get more information on which areas, artists or sets are using these types of lighting or effects.
- Ticket holders must note that prolonged exposure to loud noise may cause damage to your hearing. Should you require ear plugs, contact a First Aid post.
- Cyclists should take note that bicycles will not be allowed into the festival arena – an area will be provided to lock your bicycle near the main entrance.
- Trailer tents are not permitted onto the festival site and will be refused entry.
- Anyone found sleeping in the car parking areas or attempting to set up camp will be asked to move immediately.
- The owners and event organisers reserve the right to alter these Terms and Conditions at any point when considering public health and safety and smooth operations.