Terms and Conditions

Terms & Conditions.

In these Terms & Conditions, “Event” means the event for which You have purchased a ticket, “the Promoter”, “we”, “us” and “our” means Stendhal Festival Ltd, “you”, “your”, “ticket holders’ “Visitors” and “guests’ means you as the ticket holder, “ticket” means any valid ticket or wristband which permits you to attend the Event or any valid wristband for which you have exchanged your ticket at the Event.

“Event Rules” means all rules which apply in connection with the Event in addition to these Terms and Conditions which are either communicated by us or on our behalf in writing, online or otherwise in advance of the Event or displayed at the Event site.

These Terms and Conditions incorporate and should be read in conjunction with, the terms and conditions of the authorised ticket agent from which you purchased your ticket which are available on the website of the relevant ticket agent. In the event of any inconsistency between these Terms and Conditions and the terms and conditions of the relevant authorised ticket agent, these Terms and Conditions shall prevail.

All tickets are sold subject to these Terms and Conditions. Purchase and/or use of a ticket/s to enter the Event constitute acceptance of these Terms and Conditions on your behalf and on behalf of any person for whom you are purchasing tickets.

The Promoter reserves the right to vary these Terms and Conditions from time to time without notice and at our sole discretion. Updates will be published on the Stendhal Festival website.

Directives and statements printed on the tickets, posted or announced at the Event also form part of the Terms and Conditions of entry to the Event.

In the instance of a breach of any of the Terms and Conditions the Promoter reserves the right to cancel the ticket/s and eject the offender/s and retain all monies paid.

The purchase of a ticket signifies that the ticket holder will comply with all the rules and regulations stated below. Failure to adhere to these will render the ticket holder unable to access the event or liable to be evicted from the event.

Ticket holders under the age of 18 will not be permitted entry unless they have a valid under 18 family ticket and are accompanied by a parent or guardian with a valid Adult family ticket. We will be checking Id’s.

Anyone under the age of 18 caught drinking or in the possession of alcohol will have the alcohol confiscated and may be ejected from the Event.

Anyone over the age of 18 caught buying alcohol for someone under the age of 18 will be ejected from the Event.

It is your responsibility to check the suitability of the Event for any children in your party regardless of official age restrictions, this includes considering the type of audience the Event is likely to attract and whether such an audience is a suitable environment for children in your party. Refunds will not be issued if any aspect of the Event, including the behaviour of other audience members, causes offence to you or any children on whose behalf you have purchased tickets.

This ticket is issued subject to the rules and regulations of the site owners, operators and management.

It is a condition of the festival’s licence that every person entering the event site must have a valid ticket and proof of identification. At the entrance gate we only accept the following forms of ID: Valid Photo Driving Licence, Valid Provisional Photo Driving Licence, Valid Passport. ID must be original. No copies or photos will be accepted. The festival reserves the right to refuse admission if there is any doubt that the ticket holder is under the entry requirement.

Any changes required to tickets must be undertaken before attending the event, there is no facilities on site to alter tickets or bookings in any way.

The promoter, Stendhal Festival Ltd, reserves the right to refuse entry of the ticket holder to the event site. Any person in breach of these agreements may be liable for prosecution.

All ticket holders and guests must consent to a security search of persons, clothing, bags and any other items deemed necessary.

The promoter reserves the right to search any person, vehicle or personnel belongings entering the site and may refuse entry or evict from the site any person who refuses to be searched.

Ticket Holders agree to maintain a due care for their safety, and the safety of those around them at all times, within the event site. Neither the promoter or its contractors will be held for any negligence on their part which causes them or others injury or harm. Admission to the site and event areas is at the patrons own risk.

Ticket Holders consent to being photographed, filmed and sound recorded as an audience without payment, and to their image being used in any and all media for any purpose at any time throughout the world by the Promoters who shall own the copyright in all such recordings. If you attend the Event with a child under 16 you give the foregoing your express consent on their behalf. All personal data will be processed in accordance with privacy policy.

CCTV will be in operation across the site. Images are recorded for the prevention of crime and disorder. If requested, images will be passed directly to the Police.

This ticket is not transferable. No money will be refunded or tickets exchanged after purchase unless the event is cancelled, whereby a refund will be provided minus the booking/merchants fees liable to Stendhal Festival Ltd. In the event of cancellation, the promoter will refund the face value of the ticket to the original purchasers through the ticket agent. Once the event begins and the ticket holder has arrived onsite, there will be no refund in the very unlikely event of the event being cancelled.

No duplicate tickets or wristbands will be issued in the event of loss.

Patrons must have their wristband on their wrist to enable them to access areas within the festival site or return if on a Weekend pass with no camping. No replacement wristbands or pass outs will be granted in the event of damage/cutting of the wristband.

The promoter and its agents will not be held liable for any loss or damage occurred to patrons’ property whilst within the event site areas including the car parking areas or others considered to be part of the event.

When arriving to the camping car park, attendees will be required to show a valid festival ticket to car park marshals.

No assistance can be provided by staff in setting up tents.

Attendees must take all belongings home after the event.

The promoter cannot be held liable for any changes to the line-up or format of the event in the event of unforeseen circumstances.

The event is an outdoor event and ticket holders are advised to ensure they are prepared for the weather conditions and expect that ground conditions could be muddy or wet in areas, in the event of poor weather conditions in the run up to the event.

Any ticket holder with medical conditions are strongly advised to declare these to Medical Staff at any First Aid point as soon as possible after arriving. This will assist in the best medical care being provided to them. Any needles or syringes must be declared to security at search where medical staff will establish if they are for a legitimate medical condition. Please bring any form of medical certificates etc. to help this process.

Except for registered Guide Dogs, no animals are permitted onto the site.

Disabled Persons requiring assistance or access to viewing platform must let the Festival Office know asap after purchase of ticket.

Any Blue Badge holders who wish to reserve a parking space must contact Stendhal before the event. Limited spaces are available and whilst we do our best to accommodate everyone, it cannot be guaranteed. Contact us by email on accessibility@stendhalfestival.com

Ticket Holders are not permitted to sell any form of goods or services within the festival without written consent, in the form of a licence to trade, from the promoter. Persons found to be in breach of this will be ejected and handed over to the Police and Trading Standards.

Tickets may not be used as part of a promotion, competition, advertising, or be given away as part of a product or service package or for commercial gain without the permission of the Promoter. Any attempt to do so will result in the ticket being void and any person holding such a ticket will be refused entry to, or ejected from the Event without refund.

Upon purchase please check tickets carefully as mistakes cannot always be rectified after purchase. Tickets are not issued on a sale or return basis and refunds will not be made on returned tickets unless provided for under these Terms and Conditions.

Ownership or possession of a ticket does not confer any rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the ticket.

Attendees may bring alcohol into the campsites but are restricted to either 12 cans or 1 1ltr plastic bottle of spirits.

NO GLASS ONSITE – Anyone found with glass bottles on site will have it confiscated immediately.

Attendees will not be allowed to bring alcohol from the campsites to the arenas.

No alcohol cans or plastic bottle lids may be brought into the arenas for health and safety issues.

Water may be brought into the festival site but it must be in a sealed container.

No glass bottles whatsoever are permitted onto site.

The following prohibited items are not permitted onto the festival site:

Any offensive weapons

Illegal Drugs of any kind or classification

  • Any blade (including pen knives)
  • Any tools (bar rubber tent peg mallets)
  • Glass objects (including drinks or perfume)
  • Gas powered equipment (with the exception of motorhomes)
  • Fireworks, Smoke Canisters or Pyrotechnics/flares
  • Sound Equipment that may cause an annoyance
  • Drone aerial photographic equipment or any unmanned aircraft
  • Any item or object which is deemed to cause a potential health and safety risk

Any illegal items (including drugs) being brought onto site will be seized by PSNI and the person whose possession it was in will be arrested and prosecuted.

Open fires are not permitted anywhere within the festival site without the permission of the organisers. Anybody caught doing so may be ejected from the site without refund.

For patrons with Campervans, we are not responsible for providing any fire safety equipment to individuals for individual Campervans. Please bring your own fire fighting equipment.

Any ticket holder found to be undertaking in antisocial behaviour, including public disorder, drunkenness, crowd surfing, moshing may be ejected from the event without refund.

Strobe Lighting and Special Effects will be in use at this festival. Anyone affected by this should contact the Festival Information Office when they arrive to get more information on which areas, artists or sets are using these types of lighting or effects.

Ticket holders must note that prolonged exposure to loud noise may cause damage to your hearing. Should you require ear plugs, contact a First Aid post.

Cyclists should take note that bicycles will not be allowed into the festival arena – an area will be provided to lock your bicycle near the main entrance.

Anyone found sleeping in the car parking areas or attempting to set up camp will be asked to move immediately.

The owners and event organisers reserve the right to alter these Terms and Conditions at any point when considering public health and safety and smooth operations.

The Event is subject to licence.

Ticket Holders accept that loud music can damage hearing.

The Promoter reserves the right to refuse you entry to and/or eject you from the Event. In particular but without limitation you may be refused admission to or removed from the Event for any of the following reasons: for health and safety or licensing reasons; if you behave in a manner which has or is likely to affect the enjoyment of other persons at the Event; if you use threatening, abusive or insulting words or mannerisms; if, in the Promoter’s reasonable opinion, you are acting under the influence of alcohol or drugs; if you fail, when required, to produce proof of identity or age; if you refuse to comply with the Promoter’s security searches; if you breach these Terms; and/or if your ticket is void.

If before or during the Event you have a complaint in relation to the Event, please contact the Promoter or a steward promptly since complaints are very difficult to deal with after the Event.

You must comply with any and all instructions given to you by the Promoter and/or stewards and staff at the Event.

Whilst every effort is made to ensure that the full, advertised billed performances take place, the Promoter reserves the right to change the published bill and/or running times without notification. This includes, but is not limited to, artists and billed attractions. Tickets are for the Event and not a specific artist.

Any published start and finish times of a performance at an Event are estimates only and are subject to change. The Promoter shall not be liable for any change of a published start or finish time. It is your responsibility to make appropriate arrangements to ensure that you arrive at the Event in sufficient time (taking into account time required for queuing and searching to enter the Event) in case the Event or the performance you wish to see starts earlier than the published time or otherwise to ensure you are able to stay until the close of the Event or performance should you wish to if it overruns. We will not be responsible to make any refund or meet the costs of any alternative travel arrangements or for any loss of enjoyment or other indirect loss as a result of an Event not running to the precise advertised times or for your late arrival at the Event.

There will be no admission to the Event before the designated opening times on any day of the Event.

All guests are asked to observe and comply with safety advice, site signage and ‘No Smoking’ areas. In accordance with Smoke-Free Regulations, the tented arenas and other areas of the Event are designated ‘No Smoking’ areas. Normal statutory rules and regulations apply and should be observed at the Event and failure to do so may result in ejection from the Event.

You shall not bring into the Event or display or distribute (whether for free or not) at the Event any sponsorship, promotional or marketing materials.

Access to arenas within the Event is subject to capacity and the Promoter accepts no liability and will not offer any refunds if you are unable to attend a specific performance due to the arena being at maximum capacity. You may be required to queue so please arrive early to avoid disappointment.

The organisers reserve the right to implement any restrictions/conditions deemed necessary before and during the Event to ensure the safe management of the festival site.  You must at all times comply with any and all instructions given to you by Event staff and stewards. The Event takes place outdoors on a greenfield site which may be uneven in places and conditions underfoot may be affected by weather and heavy footfall. You should take reasonable precautions to avoid suffering injury, including, without limitation, wearing sensible shoes and taking care in areas where ground is uneven or has been affected by adverse weather.

You agree that the Promoter, its servants or agents will not be liable for any loss, injury or damage to any person (including you) or property however caused (including by the Promoter or its servants or agents) in any circumstances a) unless due to the negligence or wilfully malicious act of the Promoter, its servants or agents and/or (b) to the extent that any increase in any loss or damage results from the breach by you of any of these Terms and Conditions.

You agree that the Promoter shall not be liable to you for any indirect or consequential costs, claims, actual or alleged losses howsoever arising out of or in connection with the Event and/or our obligations under these Terms and Conditions including, but not limited to, loss of profits, anticipated profits, savings, business or opportunity, or loss of publicity or loss of reputation, or opportunity to enhance reputation, or loss of contract or other economic or consequential loss arising from the performance (or any failure to perform) these Terms and Conditions.

The Promoter will not have any liability to you whatsoever for loss or expenses incurred in connection with the Event or any cancellation of the Event, including, without limitation, costs of any personal travel, accommodation or hospitality arrangements made relating to the Event or the cancellation of the Event.

We will take reasonable operational steps to ensure that the Event and all activities at the Event will be operated in a Covid-secure manner. We reserve the right at our absolute discretion and without payment of refund or any other compensation to amend these Terms and Conditions and our Event Rules from time to time in order to ensure that the Event complies with all applicable laws, regulations, rules, orders, guidance (whether or not having the force of law) and any other requirements relating to Covid-19 issued by the UK Government or any other competent authority (“Covid-19 Rules”).

Stendhal Festival must legally abide by any and all Government Guidance in relation to Covid 19. Therefore all patrons must abide by any Covid 19 related instructions Stendhal Festival may be required to introduce for safety at the Event, at any time prior to the Event. At present social distancing is not required outdoors, therefore currently there will be no social distancing protocols in place within the Stendhal Festival Campsites or Stendhal Festival Arenas in 2022. This may change based on Government Guidance.

To the fullest extent permissible in law, the Promoter shall be entitled to assign all and any of its rights and obligations under these Terms and Conditions, provided that your rights are not adversely affected.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision(s) and remainder of these Terms and Conditions valid or enforceable.

If the Promoter delays or fails to enforce any of these Terms and Conditions it shall not mean that the Promoter has waived its right to do so.

These Terms and Conditions together with the ticket purchase terms and conditions constitute the entire agreement between the parties in connection with the subject matter of these Terms and Conditions and supersede any previous terms and conditions, agreement or arrangement between you and the Promoter relating to the subject matter of these Terms and Conditions.